联通融合套餐的销户流程

英文回答：

Cancellation Process for China Unicom Integrated Package.

Step 1: Contact Customer Service.

Call the China Unicom customer service hotline at 10010.

Inform the agent that you wish to cancel your integrated package.

Step 2: Provide Necessary Information.

Prepare your account number, customer ID, and other relevant information.

The agent will verify your identity and confirm your request to cancel the package.

Step 3: Settlement of Outstanding Fees.

If there are any outstanding fees, such as unpaid bills or equipment charges, you will need to settle them before cancellation.

You can pay the outstanding fees through online banking, mobile payment, or at a China Unicom business hall.

Step 4: Return Equipment.

If you have leased any equipment from China Unicom, such as a modem or router, you will need to return it to a designated business hall.

Make sure to obtain a receipt for the returned equipment as proof of cancellation.

Step 5: Cancellation Confirmation.

Once all outstanding fees have been settled and the equipment has been returned, the agent will process your cancellation request.

You will receive a confirmation message via SMS or email notifying you that your integrat

ed package has been successfully canceled.

Additional Notes:

The cancellation process may take several days to complete.

Cancelling your integrated package may result in termination of services such as internet, TV, and phone.

If you have any further questions or concerns, please contact China Unicom customer service for assistance.

中文回答：

联通融合套餐销户流程。

步骤 1，。

拨打中国联通客服热线 10010。

告知客服人员您需要销户融合套餐。

步骤 2，提供必要信息。

准备好您的账号、客户号等相关信息。

客服人员会核实您的身份，并确认您销户套餐的申请。

步骤 3，结清欠费。

如果存在欠费，如未缴清账单或设备费用，您需要在销户前结清。

您可以通过网上银行、手机支付或到中国联通营业厅缴纳欠费。

步骤 4，归还设备。

如果您从中国联通租赁了设备，如调制解调器或路由器，您需要将其归还至指定营业厅。

务必取得归还设备的收据，作为销户凭证。

步骤 5，销户确认。

在结清所有欠费并归还设备后，客服人员会受理您的销户申请。

您会收到短信或邮件的确认信息，通知您融合套餐已成功销户。

注意事项：

销户流程可能需要数天时间才能完成。

中国联通网上营业厅销户融合套餐可能会导致互联网、电视、电话等业务终止。

如有其他疑问或顾虑，请拨打中国联通客服热线寻求帮助。